AT&T Ready 2 Go is a great service idea whose time has finally come. Instead of you going to the store to buy your next
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Categories artificial intelligence, bots, chatbots, customer care, customer service providers, Opinion, Reader Forum, Sicap
Forget about telecom call centers – here’s how to build a chatbot (Reader Forum)
Industries are turning to chatbots to deal with customer care interaction. It’s no wonder why — they can easily deliver answers and solutions via a
Great customer care and customer service is a winning strategy for any company. All the great companies have a strong focus on this area. Seeing