[…]
T-Mobile US said it hopes to eventually create an AI blueprint that will applicable across industries T-Mobile US has given ChatGPT creator OpenAI access to its customer data as part of a collaboration aimed at the development of an “intent-driven AI-decisioning platform.” The platform, called IntentCX, will use this data to be able to “maximize […]
The post ‘Much more than chatbots’ — T-Mo US, OpenAI to ‘revolutionize’ customer experience with AI appeared first on RCR Wireless News.