The Software-Defined Interconnect solution is part of the Verizon Business Network-as-a-Service strategy and was first launched in 2019 Recognizing “shifting market demands,” Verizon Business and Equinox
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Categories automation, Business, customer service providers, Opinion, Reader Forum, robots, Software
How CSPs can leverage automation to deliver superior customer service (Reader Forum)
In the competition for customers’ business, communication service providers (CSPs) are emphasizing their commitment to customer service. In fact, an Ernst & Young survey discovered that
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Categories 5G, artificial intelligence, automation, Carriers, Ericsson, Network Management, Podcast, Well Technically...
Well, technically… things are going to get complicated with 5G, but AI can help: Ericsson’s Amy McCune (Ep. 45)
Ericsson’s Amy McCune, Chief Operating Officer of Network & IT Operation and Application Services, North America, delivers insight into what CSPs think about AI and
The network automation paradigm shift
Automation requires a paradigm shift for service provider network deployments. And it’s more than you think. Everyone in the industry knows the benefits of 5G network
2020 was the year Open RAN became mainstream. As more operators started to trial and deploy the technology across the globe and as more radio,
The telecommunications industry is facing a major workforce problem and it couldn’t come at a worse time. Just as operators are embarking on multi-year capex
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Categories 5G Talent Talk, automation, diversity, mentorship, sponsorship, STEM education, women in tech
Why Now Is The Perfect Time For Women In Tech With Carrie Goetz
Diversity of thought breeds innovation. For many tech companies, it may not be unheard of that they’re mostly composed of a male workforce. Carrie Goetz defies the
History In 2G and 3G, the mobile architectures had controllers that were responsible for RAN orchestration and management. With 4G, overall network architecture became flatter and
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Categories 5G, artificial intelligence, automation, EXFO, machine learning, service assurance, Test and Measurement
EXFO: 5G requires a ‘new breed’ of service assurance
New EXFO platform leverages AI, ML and “little data” for service assurance To hear EXFO CEO Philippe Morin tell it, the virtualization of service provider networks